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Trust & Security

Built to be reviewed.
Documented to be approved.

Everything an enterprise security, legal, or procurement team needs to assess Sentinel — in one place. We are in open beta and we are honest about what that means: real DPA, real sub-processor list, real vulnerability disclosure policy, and an explicit statement of what compliance attestations we do not yet hold.

UK GDPR · EU GDPR · CCPA HIBP password breach check HSTS · CSP · CORP · Permissions-Policy SOC 2 Type II — pre-audit ISO 27001 — not yet HIPAA BAA — not yet PCI DSS — not yet
Privacy

Data we process & why

Network metadata (IP, ASN, proxy/VPN signals) and device telemetry (browser fingerprint, tampering, behavioural signals) processed under GDPR Art. 6(1)(f) legitimate interest. IP addresses are personal data; raw lookup IPs are retained 7 days then reduced to a one-way hash. Full detail in the Privacy Policy.

Privacy Policy →
Sub-processors

Who we share data with

Network-intelligence and device-intelligence providers (named to customers under DPA), Cloudflare (CDN), Railway (host), Turso (DB), Resend (email), Upstash (rate-limit state), Amazon Web Services / S3 (encrypted backups), Google & GitHub (Sign-In only), Have I Been Pwned (k-anonymity password check). Fonts are self-hosted; no advertising or analytics providers. Dated change log with 30-day notice on the public list.

Sub-processor list →
Security disclosure

Report a vulnerability

Scope, response targets, safe-harbour commitments under UK CMA / US CFAA / EU Cybercrime Directive. Bounty stance and contact methods documented. RFC 9116 /.well-known/security.txt served.

Disclosure policy →
Customer terms

Click-through & MSA

Standard click-through Terms cover most usage. MSA available for procurement that can't accept click-through. DPA aligned to UK/EU GDPR Art. 28 with Standard Contractual Clauses — self-serve at /dpa, countersigned copy on request.

Terms of Service →
Service health

Uptime & incidents

Best-effort 99.9% uptime target during beta. Real-time status and incident history. Enterprise plans include a contractual SLA with service credits — typical 99.95% with 24-hour incident response.

Status page →
Cookies & SDK behaviour

What we set in your browser

localStorage for the auth token only. No analytics cookies, no advertising or conversion tags, no retargeting pixels.

Cookie Policy →

Security controls in place today

Honest snapshot. Some are standard, some go beyond what most beta-stage products do — we will not list ones we don't have.

ControlImplementation
AuthenticationEmail + bcrypt-hashed password, Google OAuth (RS256 JWKS verified), TOTP 2FA, a reviewable list of active sessions with per-device revocation, account lockout on repeated failures.
API key generationcrypto.randomBytes; key prefix sk_live_; rotation supported via dashboard.
Password breach checkHave I Been Pwned k-anonymity (5-char SHA-1 prefix only) on signup and password reset.
Transport securityTLS 1.2+; HSTS preload; CORP same-origin; CSP with allowlists; X-Content-Type-Options nosniff; X-Frame-Options DENY; Permissions-Policy (camera/mic/geo/payment off).
Rate limitingPer-API-key (1,000/hr) and per-source-IP (50,000/hr) caps on the evaluate endpoint. Exponential backoff on auth endpoints.
CSP violation reportingLive /api/csp-report endpoint capturing browser-side policy breaches.
Account deletionGDPR Art. 17 — self-service deletion via dashboard with password re-auth; personal data is deleted immediately, and residual copies in encrypted backups roll off within 60 days.
Session invalidationChanging your password, resetting it, or an admin suspension immediately invalidates all existing sessions (token-epoch bump); key rotation and password change require re-authentication.
Encryption at restTurso (libSQL) managed encryption at rest. API keys are generated with crypto.randomBytes, shown to you in your dashboard, and can be rotated or revoked instantly if exposed.
Logging & retentionRaw lookup IPs retained 7 days then reduced to a one-way hash; account data deleted immediately on request, with encrypted-backup roll-off within 60 days.

For procurement teams

Self-serve, no email required: the security whitepaper (PDF), the Data Processing Agreement (PDF), and the sub-processor list with dated change log. Everything else below is available on request from [email protected]:

DocumentNotes
Data Processing Agreement (DPA)Self-serve — UK GDPR / EU GDPR Article 28 aligned, binds on acceptance with no signature required. Standard Contractual Clauses / UK IDTA for international transfers and a countersigned copy available on request.
Master Services Agreement (MSA)For customers who can't accept the click-through Terms.
Security questionnaires (SIG-Lite, CAIQ, bespoke)Completed for your review within 5 business days of request; complex ones can be co-walked on a video call.
Penetration testing statusNo third-party penetration test has been commissioned yet — we say so rather than imply otherwise. A responsible-disclosure program is active (see security.txt); this row will be updated when a pen-test is completed.
Sub-processor change notice subscription30-day advance notice via email for any new sub-processor that processes customer data, with right to object.
Don't see what you need? Email us at [email protected] — we reply the same business day (UK hours) to enterprise security and legal inquiries.
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